Last Updated: November 2024

Apsara Spa (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, https://apsara-spa.com (“Website”), or use our services.

1. Information We Collect

1.1 Personal Data
We may collect:

Identity Data: First name, last name, title.
Contact Data: Email address, phone number, billing address.
Booking and Transaction Data: Information on services booked, purchase history, and payment information.

1.2 Technical Data

Usage Data: Information on how you interact with our Website and services.
Device Data: IP address, browser type, operating system, location data.

2. How We Use Your Information

Your data is used to:

Provide Services: Process bookings, confirm appointments, and deliver personalized spa treatments.
Improve Services: Analyze usage data to enhance the Website and offerings.
Communicate: Send you booking confirmations, updates, and, if consented, promotional offers.
Market Our Services: With consent, send relevant offers and news.
Comply with Legal Obligations: Use data as required by applicable laws and regulations.

3. Disclosure of Your Information

We may share your information with:

Service Providers: Trusted third parties that help deliver our services, like booking systems and payment processors.
Legal Authorities: If required by law, or to respond to legal requests.
Business Transactions: In the event of a merger or sale, your information may be transferred.

4. Data Security

We implement appropriate security measures to protect your personal data. However, no security system is completely secure, and we cannot guarantee absolute data protection.

5. Your Rights

You may have the following rights regarding your data:

Access: Request access to the data we hold about you.
Correction: Ask for corrections to inaccurate data.
Deletion: Request deletion, subject to legal exceptions.
Objection: Object to our processing for marketing.
Withdrawal of Consent: Withdraw consent where processing is based on consent.

To exercise these rights, contact us at +66 80 147 2889.

6. Data Retention

We retain your data only as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

7. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page, with an updated “Last Updated” date. Please review periodically.

8. Legal Compliance

Our Privacy Policy complies with Thailand’s Personal Data Protection Act (PDPA) to ensure your data is secure. For more information, you can refer to the official PDPA Guidelines.

9. Contact Us

For any questions regarding this policy or your data, contact us at:

Apsara Spa
Address: 49/44-45, Boat Avenue, Cherngtalay, Thalang, Phuket – Thailand.
Email: contact@apsara-spa.com
Phone: +66 80 147 2889

Frequently Asked Questions

Will Apsara Spa share my personal information with third parties?

We may share your information with trusted third-party partners only when necessary, such as for processing payments or managing booking software. We do not sell or rent your data to other companies.

How can I access or update my personal information?

You can request access to or update your personal information by contacting our support team at [contact@apsara-spa.com]. We’ll respond to your request in compliance with data protection laws.

What should I do if I suspect my data has been compromised?

If you believe your personal information may have been compromised, please contact us immediately at [Your Contact Email]. We take data security seriously and will investigate any concerns.

Does Apsara Spa collect data on children?

Our services are intended for adults, and we do not knowingly collect data from children under 16. If we discover that we have inadvertently collected such information, we will promptly delete it.

Privacy Policy

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